We are now happy that this issue has been solved. Thank you for your patience.
A potential fix has been implemented and our engineering team is now testing the system to make sure the issue has been successfully resolved.
Connectivity is down for multiple customers in the central Manchester area. Our senior engineers are continuing to investigate the root cause of these connectivity issues and an update will be provided shortly.
Apologies for the continued inconvenience and frustrations this outage is causing.
Following confirmation of connectivity resuming to all impacted Services, we are moving this to an active monitoring period.
Our Senior engineers have performed an investigation into the impacted central node, and following have restored Services.
We have service recovery notifications for all imapcted sites as of 09:28.
Please retest any impacted circuits.
This incident has been logged and our team is now working to diagnose and fix the problem.
