Our engineers restored service earlier today. Further works are to be carried out, but we will be looking to implement a fix to work around the affected unit.
We apologise for any inconvenience caused by today's issues.
A potential fix has been implemented and our engineering team is now testing the system to make sure the issue has been successfully resolved. Services are being restored.
The cause of this incident has been identified as power works scheduled by the building management. Power will be reinstated shortly and engineers have been dispatched to site.
We are aware of power works being carried out in the affected area. We are awaiting further information from the building management.
This incident has been logged and our team is now working to diagnose and fix the problem.