Closed - Major Incident #2540321624

Loss of connectivity to site in Trafford Park

Closed 4 years ago
Incident affecting: Trafford Park
 
Engineers have been alerted to a loss of connectivity to a site in Trafford Park. Engineers are working to restore the connection and updates will be posted on progress.
 

Updates(most recent first)

  • We are now happy that this issue has been solved. Thank you for your patience.

    4 years ago - 4:54pm on 3rd March 2020
  • We are now happy that this issue has been solved. Thank you for your patience.

    Incident state changed to 'Solved'
    4 years ago - 4:54pm on 3rd March 2020
  • We can see that the issue has resurfaced. Engineers have been dispatched to the affected site. Updates to follow.

    Incident state changed to 'Fixing'
    4 years ago - 1:23pm on 17th February 2020
  • Connectivity is restored, but is running at a reduced capacity. Engineers will perform further works tomorrow morning to reterminate the cabling associated with an antenna at the upstream PoP to resolve the issue fully.

    4 years ago - 7:16pm on 16th February 2020
  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    4 years ago - 7:59am on 16th February 2020

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