We are now happy that this issue has been solved. If you would like further information, please do email [email protected] ref: 2763270609. Thank you for your patience.
Engineers have now replaced the affected hardware. Some services are resuming connectivity. Updates to follow.
Due to the landlord changing management and facilities, this has delayed our access to the affected area of the building. We are currently working with the building management to gain access to the Telcom equipment. Updates to follow.
This incident has been logged and our team is now working to diagnose and fix the problem.
