Closed - Major Incident #5069259090

Connectivity Loss at Manchester Site

Closed 3 years ago
Incident affecting: Deansgate, Manchester
 
We have been alerted to a loss of services at a PoP site in Manchester. We are reaching out to the Building Management team for further information. Updates to follow.
 

Updates(most recent first)

  • We are now happy that this issue has been solved. Thank you for your patience.

    Incident state changed to 'Solved'
    3 years ago - 7:55pm on 3rd December 2020
  • Loss of power has been detected. Engineers are investigating with the building management team.

    3 years ago - 10:22am on 27th November 2020
  • The landlord has confirmed a breaker was tripped when installing a new generator. This has been placed on hold, and they do not expect a further outage. We will monitor for the next hour.

    Incident state changed to 'Testing'
    3 years ago - 9:27am on 27th November 2020
  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    3 years ago - 9:20am on 27th November 2020

Need help?

That's what we are here for - get in touch!

© Telcom Networks Limited | VAT number GB 190 631 121 | NorthStar, 135-141, Oldham Street, Manchester, M4 1LN | CN 09085579, registered in England & Wales