We have observed a loss of connectivity to a site in Manchester.
Engineers are currently investigating and updates will be posted shortly.
Updates(most recent first)
We are now happy that this issue has been solved. Thank you for your patience.
Incident state changed to 'Solved'
3 months ago - 10:44am on 13th August 2019
Power has been restored to the affected equipment and incident alarms have been cleared, engineers are checking over services to ensure all is well.
Incident state changed to 'Testing'
3 months ago - 10:25am on 13th August 2019
The cause of this incident has been identified as a loss of power to the area of the building that feeds our equipment. The building management and our engineers are working to resolve the issue as quickly as possible.
Incident state changed to 'Fixing'
3 months ago - 10:22am on 13th August 2019
This incident has been logged and our team is now working to diagnose and fix the problem.