Closed - Major Incident #7351712293

Power Issue Affecting Central Manchester

Closed 1 year ago
Incident affecting: Central Manchester
 
We're aware of a power issue with one of our PoP sites in the central Manchester area. This issue is affecting multiple customers in central Manchester. We're working with building management to restore power to our equipment. Please accept our apologies for the inconvenience and frustrations this issues is causing.

The next update will be at 13:30pm.

Kind regards,

Telcom Support
 

Updates(most recent first)

  • Power was restored at 12:40pm, thank you for your patience whilst we resolved this issue. If you are still without connectivity please don't hesitate from contacting us on 0330 122 2970 and selecting the emergency support options.

    Kind regards,

    Telcom Support

    Incident state changed to 'Solved'
    1 year ago - 1:36pm on 20th April 2024
  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    1 year ago - 12:04pm on 20th April 2024

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