Closed - Major Incident #7452495857

Network Outage

Closed 17 hours ago
Incident affecting: Nationwide
 
We are currently experiencing a network outage affecting customers Nationwide. Our engineering team is actively investigating the root cause and working to restore services as quickly as possible.

We apologise for the inconvenience and will provide further updates as soon as more information becomes available.

Thank you for your patience.
 

Updates(most recent first)

  • After a period of monitoring we can confirm the issue is now resolved.

    We apologise for the inconvenience caused and thank you for your patience

    Incident state changed to 'Solved'
    17 hours ago - 5:32pm on 1st July 2025
  • Our engineer team have implemented a fix. We are seeing services recover however we are still monitoring to ensure services remain stable

    Incident state changed to 'Fixing'
    1 day ago - 10:02am on 1st July 2025
  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    1 day ago - 9:27am on 1st July 2025

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