Closed - Major Incident #7851369935

Connectivity Loss to Manchester PoP Site

Closed 14 days ago
Incident affecting: Central Manchester
 
We have observed a loss of connectivity to a PoP site within Manchester. Engineers are currently investigating,
 

Updates(most recent first)

  • We are now happy that this issue has been solved. Network engineers will be performing a future maintenance window to apply a firmware upgrade to the affected site. Thank you for your patience.

    Incident state changed to 'Solved'
    14 days ago - 1:02pm on 8th October 2019
  • On site facilities are currently checking the network equipment to confirm power is being supplied to affected equipment. Updates to follow.

    14 days ago - 12:17pm on 8th October 2019
  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    14 days ago - 12:04pm on 8th October 2019

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