We have bene monitoring our services and it appears that services are now stable. We are now going to resolve this Incident, however we ask our customers to report any further issues to our support team via email or phone.
Kind Regards,
Our upstream partner has implemented a fix and we are asking our customers to monitor their services for improvements
We continue to investigate the connectivity issues.
Our upstream partner is actively engaged and is currently carrying out further checks within their network to identify the cause of the degraded performance.
We are closely monitoring the situation and will provide another update once we have confirmation of improvement or further progress
We apologise for the inconvenience caused and thank you for your patience
This incident has been logged and our team is now working to diagnose and fix the problem.
