Closed - Major Incident #8265339169

Network Outage

Closed 20 days ago
Incident affecting: Nationwide
Good Morning,

We are seeing a number of circuits offline as of 09:45 12/02/2024.
We are investigating this currently and will provide further details shortly.

Best Regards,

Updates(most recent first)

  • We are now happy that this issue has been solved. Thank you for your patience.

    Incident state changed to 'Solved'
    20 days ago - 8:08pm on 12th February 2024
  • Good Morning,

    Following investigation by the NOC, the impacted circuits are now showing as recovered on the monitoring platforms.
    We are testing and investigating to confirm status, and will likely update again once ready to clear the Incident.

    Best Regards,

    Incident state changed to 'Fixing'
    21 days ago - 10:50am on 12th February 2024
  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    21 days ago - 9:57am on 12th February 2024

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