The post maintenance checks have been carried out successfully, we will monitor connectivity over the the next 24 hours.
If no further issues occur an RFO will be compiled.
Thanks for your patience whilst we looked into this.
The emergency change has been completed, post maintenance checks are ongoing.
The emergency change has started, we will monitor connectivity whilst services are restored.
We have seen a repeat of the earlier incident, services impacted at from approx. 18:18 - 18:20 to 18:22
Following the incident earlier and from advice from our vendor, we are planning to make an emergency change this evening. The window will be 12am-4am, total downtime is expected to be under 30 minutes - we will confirm before the work starts and after it has been completed.
Services remain stable following the incident, we continue to investigate the root cause
We are seeing service restoration - impact started at 14:35 and recovered from 14:37 to 14:39, the issue is related to a specific device, we continue to investigate
This incident has been logged and our team is now working to diagnose and fix the problem.
